User Manual Q&AAnswer
Dec 29, 2024 - 05:44 AM
To connect the Philips Audio SHP9600MB Wired Headphones with Microphone to your device, please follow these steps:
1. Make sure the headset is fully charged.
2. Remove the charging case from the headphones. The headphones will turn on automatically and enter pairing mode, indicated by the white and blue LED lights flashing alternately.
3. Activate the Bluetooth feature on your device (smartphone, tablet, etc.).
4. Search for available Bluetooth devices on your device's Bluetooth settings.
5. Select the "Philips SHP9600MB" from the list of available devices.
6. Once connected, you will hear a voice prompt or see a notification on your device confirming the successful pairing.
If you are still unable to connect the headphones to your device, try the following troubleshooting steps:
1. Make sure both the headphones and your device are fully charged.
2. Remove the headphones from the Bluetooth device list on your device and try pairing again.
3. Reset the headphones by pressing and holding the POWER and / buttons simultaneously for more than 7 seconds while the headphones are turned off. This will restore the headphones to their factory settings.
4. If you are using an Android device, go to Settings > System > Advanced > Reset Options > Reset Wi-fi, mobile, & Bluetooth. For iOS and iPadOS devices, unpair all devices first, then restart your phone or tablet by going to Settings > Bluetooth, selecting the info icon, and selecting "Forget This Device" for each device.
5. If the issue persists, refer to the support section of the Philips website (www.philips.com/support) for further assistance.
Please note that the specific steps may vary slightly depending on your device's operating system and version.
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