User Manual Q&AAnswer
Dec 27, 2024 - 03:30 AM
There could be a few reasons why only one of your BEBEN Wireless Earbuds is working. Here are some troubleshooting steps you can try:
1. Check audio settings: Ensure that the mono option is disabled in your device's audio settings. Sometimes, the audio may be set to play in one ear only.
2. Balance the voice levels: Make sure that the voice levels on both earbuds are equal. Some devices allow you to adjust the balance between left and right audio channels. Check your device's audio settings for this option.
3. Reset the earbuds: Try resetting the earbuds by placing them back into the charging case and removing them again. This can help re-establish the connection between the earbuds.
4. Clean the earbuds: Inspect the earbuds for any debris or wax buildup that may be blocking the sound output. Clean the earbuds using a soft, dry cloth or a cotton swab. Be gentle to avoid damaging the earbuds.
If the above steps do not resolve the issue, refer to the user manual that came with your BEBEN Wireless Earbuds for specific troubleshooting instructions. You may also reach out to BEBEN customer support for further assistance.
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