Answer
Dec 23, 2024 - 08:27 PM
The wax in the LAVA 1 Yellow Wax Liquid Lamp typically takes about 2-3 hours to start flowing. During this time, the lamp needs to warm up to allow the wax to reach the proper temperature for movement. Please ensure that the lamp is turned on using the on/off touch control switch and allow it some time to heat up. If the wax still does not start flowing after this period, please make sure that the lamp is placed on a flat, stable surface and that the bulb is functioning properly. If you continue to experience issues, please refer to the troubleshooting section of the user manual or contact customer service for further assistance.
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