User Manual Q&AAnswer
Dec 21, 2024 - 10:07 PM
To connect the AIFINI X2 Ear Camera Wax Removal to your smartphone, please follow these steps:
1. Turn on the device by pressing and holding the power button for a few seconds until the LED indicator lights up.
2. On your smartphone, go to the Wi-Fi settings and connect to the Wi-Fi network named "Suear-xxxx" (the x's represent a unique identifier).
3. Open the "Suear" app on your smartphone. If you haven't downloaded it yet, you can find it in the App Store (for iOS) or Google Play Store (for Android). You can also scan the QR code provided with the device to directly download the app.
4. Once the app is open, you should see a live video feed from the AIFINI X2 camera. If you encounter a "Network unavailable" prompt, please disregard it as the device does not support networking beyond its connection to your phone.
If you are still unable to establish a connection, please try the following troubleshooting steps:
1. Make sure your smartphone's Wi-Fi is turned on and functioning properly.
2. Restart the "Suear" app and try reconnecting to the device.
3. Restart both your smartphone and the AIFINI X2 device.
4. Uninstall and reinstall the "Suear" app from the App Store or Google Play Store.
If the issue persists, please contact AIFINI customer support at the provided phone number or email address for further assistance.
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