What could be the issue if ANKER A2519 PowerWave II Pad connected to power, but LED indicator is not turning on? (Anker A2519 PowerWave II Pad User Manual)

Answer

manuals.plus

Dec 16, 2024 - 04:46 AM


If the LED indicator on your ANKER A2519 PowerWave II Pad is not turning on after being connected to power, there could be a few possible issues. Here are some troubleshooting steps you can try:

1. Check the power source: Ensure that the power adapter is properly plugged into a working power outlet. You may also try using a different power outlet to rule out any issues with the current one.

2. Verify the cable connection: Make sure that the cable connecting the power adapter to the PowerWave II Pad is securely plugged in at both ends. Try disconnecting and reconnecting the cable to ensure a proper connection.

3. Test with a different cable and adapter: If possible, try using a different cable and power adapter to see if the issue is with the current ones. Using original or certified cables and adapters is recommended for the safest and fastest charge.

4. Check for any metal or abnormal objects: The flashing green LED indicator signifies that metal or abnormal objects have been detected on the charging surface. Ensure that there are no such objects between your device and the wireless charger's surface. Remove any cases with magnetic/iron plates, pop sockets, or ultra-thick protective phone cases (> 5 mm) as they can interfere with wireless charging.

If none of the above steps resolve the issue, it is recommended to refer to the ANKER A2519 PowerWave II Pad User Manual for further troubleshooting instructions or contact ANKER customer support for assistance.