User Manual Q&AAnswer
Nov 11, 2024 - 11:13 PM
To erase all content and settings on your Apple device, follow these steps:
1. For iPhone or iPad:
- Go to Settings.
- Tap on General.
- Scroll down and tap on Reset.
- Select "Erase All Content and Settings."
- Enter your passcode or Apple ID password.
- Wait for all content to be safely removed from your device.
2. For Mac:
- If your Mac is running macOS 13 or later:
- Click on the Apple menu and select System Settings.
- Click on General.
- Click on Transfer or Reset.
- Click on "Erase All Content and Settings."
- If your Mac is running macOS 12 or earlier:
- Click on the Apple menu and select System Preferences.
- In the menu bar, choose System Preferences > Erase All Content and Settings.
- In the Erase Assistant, enter your administrator information (password used to log in to your Mac).
- Review the items that will be removed in addition to your content and settings.
- Click Continue and follow the onscreen instructions.
It's important to note that erasing all content and settings permanently removes all your data, including apps, photos, documents, and settings, restoring the device to its factory state. Make sure to back up any important data before proceeding.
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