User Manual Q&AAnswer
Nov 11, 2024 - 10:33 PM
There could be a few reasons why your EVOFOX Elite X Wireless Controller is not being detected by your computer. Here are some troubleshooting steps you can try:
1. Make sure the computer USB port is working properly. Try connecting the controller to a different USB port on your computer to see if it is recognized.
2. Ensure that the controller is fully charged. If the battery is low, it may not be able to establish a connection with the computer. Connect the controller to a power source and let it charge for a while before trying again.
3. Check for any obstructions or interference between the controller and the USB receiver. Ensure that there is a clear line of sight between them. If there are any obstacles or devices that may cause interference, try moving them away.
4. Depending on your setup, you may need to use a USB extender cable. Some computers have USB ports that are located in hard-to-reach places or have limited connectivity. Using a USB extender cable can help improve the connection between the controller and the computer.
5. Verify that the game you are trying to use the controller with has support for gamepads. Not all games are compatible with controllers, so make sure to check the game's system requirements or settings to see if it supports gamepad input.
6. Try changing the mode of the controller to D-Input. Long press the EVOFOX button until the LED indicators change. This may help with compatibility in certain games or applications.
If you have tried these troubleshooting steps and are still experiencing issues, it is recommended to contact the EVOFOX customer care service center for further assistance. They can provide additional support and help resolve any technical issues you may be facing.
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