User Manual Q&AAnswer
Nov 06, 2024 - 02:25 AM
There are several possible reasons why your Logitech Wireless Mouse M510 may not be working properly. Here are some troubleshooting steps you can try:
1. Ensure the mouse is powered on: Make sure the mouse is turned on by checking the ON/Off slider on the underside of the mouse. It should be in the ON position.
2. Check the Unifying receiver: Ensure that the Unifying receiver is securely inserted into a USB port on your computer. If it is plugged into a USB hub, try plugging it directly into your computer. You can also try changing USB ports to see if that resolves the issue.
3. Check the battery: If the battery power is low, the mouse may not function properly. Check the battery LED on the mouse. If it is flashing red, replace the battery with a fresh one.
4. Try a different surface: The surface on which you are using the mouse can affect its performance. Try using the mouse on a different surface, such as a mouse pad or a different desk.
5. Remove metallic objects: Metallic objects between the mouse and the Unifying receiver can interfere with the wireless connection. Remove any metallic objects that may be in close proximity to the mouse and receiver.
6. Move the Unifying receiver closer: If the Unifying receiver is far away from the mouse, it may cause connectivity issues. Try moving the receiver to a USB port closer to the mouse. Alternatively, you can consider using a USB extension stand to bring the receiver closer to the mouse.
If none of these steps resolve the issue, it is recommended to visit the Logitech support website at www.logitech.com/support for further assistance.
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