User Manual Q&AAnswer
Nov 01, 2024 - 12:59 AM
To set up the Meross MSS620BHK Outdoor Smart Plug, follow these steps:
1. Download the Meross app on your smartphone.
2. Plug the MSS620BHK into an outlet near your Wi-Fi router.
3. Open the Meross app and tap the "+" button on the top right to add a new device.
4. Follow the instructions in the app to complete the setup process. For Android users, the setup process is straightforward. For iOS users, make sure your device is connected to a 2.4GHz Wi-Fi network and follow the instructions in the Apple Home app instead of the Meross app.
5. The setup code and QR code are printed on the device and the user manual. If the QR code doesn't work, you can manually input the code on the label.
6. After the setup is complete, you can manage your MSS620BHK in the Meross app by connecting your iPhone to the same home Wi-Fi network and tapping the "+" button on the top right in the app.
Note: If you encounter any issues during setup, such as the Home app not recognizing the device, try resetting the device, restarting your iOS device, ensuring it is connected to a 2.4GHz Wi-Fi network, or forgetting all other Wi-Fi networks on your iOS device. You can also contact support@meross.com for further assistance.
Please refer to the user manual for more detailed instructions and troubleshooting tips.
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