User Manual Q&AAnswer
Aug 29, 2024 - 06:04 AM
If your Newhouse Hardware CHM2 Door Chime is not ringing after installation, the most likely cause is an insufficient power supply from the transformer. Here are the troubleshooting steps to address this issue:
1. Test the transformer's voltage output: Use a voltmeter to measure the voltage output of the transformer. The CHM2 Door Chime requires a 16-volt transformer. If the voltage output is below 16 volts when the chime is playing, it may not have enough power to ring the chime. In this case, you will need to replace the transformer with a higher capacity one, such as a 16V/15VA or 16V/30VA transformer.
2. Check the wiring connections: Ensure that all the wiring connections are secure and tight. Loose connections can cause the chime to malfunction or not produce any sound. If necessary, tighten the terminal screws to ensure a proper connection.
3. Test the functionality of the doorbell button: Press the doorbell button and check if it is functioning correctly. If the button is sticking or not making proper contact, it may prevent the chime from ringing. Try cleaning or replacing the doorbell button if necessary.
If the above troubleshooting steps do not resolve the issue, please refer to the troubleshooting section in the Newhouse Hardware CHM2 Door Chime user manual for further guidance. If problems persist, it is recommended to consult a qualified electrician for professional assistance.
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