User Manual Q&AAnswer
Aug 07, 2024 - 01:40 AM
If you're experiencing issues with the touch functionality of your Amouhom Touch Control Lamp, here are some troubleshooting steps you can try:
1. Ensure stability: Make sure the lamp is placed on a stable surface. If it's wobbling or not sitting flat, it may affect the touch sensitivity.
2. Clean the touch-sensitive area: Gently clean the lamp's touch-sensitive area with a soft, dry cloth. Dust or debris on the surface may interfere with the touch sensor's responsiveness.
3. Check power source: If your lamp is battery-powered, ensure that the battery is charged or replace it with a fresh one. If it's plugged into a power source, make sure it's securely connected.
4. Restart the lamp: Try turning the lamp off and then back on again. This can help reset the touch functionality.
5. Contact customer support: If the issue persists, it's recommended to reach out to Amouhom customer support for further assistance. They will be able to provide specific troubleshooting steps or offer a replacement if necessary.
Please refer to the user manual for additional troubleshooting tips and contact information for customer support.
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