User Manual Q&AAnswer
Jul 24, 2024 - 02:05 AM
If your MEGAWHEELS S10 Electric Scooter is not turning on, there are a few possible reasons for this issue. Here are some troubleshooting steps you can try:
1. Check the battery level: Ensure that the scooter's battery is adequately charged. Plug in the charger and make sure the light on the charger turns green, indicating that the battery is fully charged.
2. Press and hold the Power key: To turn on the scooter, press and hold the Power key for at least 2 seconds. Make sure you are pressing the correct button and holding it long enough.
3. Check the connections: Inspect the charging port and cable connections to ensure they are secure. If there is any dirt or debris in the charging port, clean it carefully using a dry cloth.
4. Reset the scooter: If the scooter still does not turn on, try resetting it by turning it off and then back on. Press and hold the Power key for a few seconds to turn it off, and then press and hold the Power key again to turn it back on.
If none of these steps resolve the issue, it is recommended to contact customer support for further assistance. They will be able to provide specific troubleshooting steps or arrange for repairs if necessary.
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