User Manual Q&AAnswer
May 06, 2024 - 04:50 AM
To set up your NetComm NF18MESH CloudMesh Gateway for an FTTP NBN connection, follow these steps:
1. Locate the telephone wall socket in your property that has been activated for NBN. Disconnect all equipment, such as phones and fax machines, from your telephone sockets to avoid interference with the NBN signal.
2. Connect your modem to the telephone wall socket using the DSL port on the back of the NetComm modem. Use the first (main) socket at your property. If you're unsure, you may need a private phone technician to check your wiring.
3. Power on the modem and wait for up to five minutes. The lights on the modem should stop flashing and become steady, indicating a successful connection to the NBN line. If the lights continue to flash, try alternative telephone wall sockets until they become steady.
4. Once connected to the network, the Power, WAN, and WiFi lights will display a steady green light, while the internet light will be flashing.
5. After completing the steps to connect your NetComm NF18MESH modem, wait for up to 20 minutes to allow your devices to connect.
6. Once connected, you can run a speed test at www.speedtest.net to check the speed of your internet connection.
If you're still unable to connect after 20 minutes, please contact the technical support team at the provided contact details for further assistance.
Note: This answer is based on the information provided in the user guide for the NetComm NF18MESH CloudMesh Gateway. For specific troubleshooting or detailed instructions, please refer to the user guide or contact the technical support team.
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