User Manual Q&AAnswer
May 02, 2024 - 02:28 AM
If you have forgotten the username and password for your Arris router, you can reset it to the default factory settings by following these steps:
1. Make sure your Arris router is powered on.
2. Locate the reset button on the back or bottom of the router. It is usually a small hole labeled "Reset."
3. Using a paperclip or a similar pointed object, press and hold the reset button for 30 seconds.
4. While still holding the reset button, unplug the power cable from the router and continue holding the reset button for another 30 seconds.
5. Keeping the reset button pressed, plug the power cable back into the router and hold the reset button for an additional 30 seconds.
6. Release the reset button and wait for the router to reboot. This process may take a few minutes.
7. Once the router has finished rebooting, it will be restored to its default factory settings, including the default username and password.
Please note that the default username for most Arris routers is "admin" and the default password is "password." However, it is recommended to change these default credentials to enhance the security of your router.
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