User Manual Q&AAnswer
Mar 20, 2024 - 03:47 AM
To connect the Roborock Q7 Max Robotic Vacuum Cleaner to the mobile app, follow these steps:
1. Download the Roborock or Mi Home app: Search for "Roborock" or "Mi Home" in the App Store or Google Play, or scan the QR code provided in the user manual to download and install the app.
2. Reset the WiFi: Open the upper cover of the robot and locate the WiFi indicator. Press and hold the "Reset" button and the "Power" button simultaneously until you hear the "Resetting WiFi" voice alert. The WiFi indicator will flash slowly, indicating that the robot is waiting for a connection.
3. Add the device in the app: Open the Roborock or Mi Home app and tap the "Search for device" button or tap the "+" icon in the top right corner. Follow the instructions in the app to add the device.
Note: Make sure you are connected to a 2.4 GHz WiFi network, as the robot only supports this frequency.
Please refer to the user manual for more detailed instructions and troubleshooting tips. If you encounter any issues during the setup process, you can contact the support team at support@roborock.com or call the provided support numbers for assistance.
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