User Manual Q&AAnswer
Mar 01, 2024 - 11:42 PM
To pair the FitPolo Fitness tracker with the app, please follow these steps:
1. Download the "Fitpolo" app from the App Store (for iOS) or Google Play (for Android).
2. On your FitPolo Fitness tracker, hold down the touch key on the screen for 10 seconds to power it on. If it doesn't power on, charge the device first.
3. Open the Fitpolo app on your phone and tap on the "Pair" or "Connect" option.
4. On the pairing page of the app, enter the 4-digit code displayed on your FitPolo Fitness tracker. To access the pairing code page on the tracker, touch the fitness tracker key and switch to the pairing code page.
5. Once the code is entered correctly, the FitPolo Fitness tracker will automatically sync with your mobile phone's time.
6. If the connection fails, try restarting Bluetooth on your phone or restarting your phone itself.
Note: After the fitness tracker has been successfully connected with the app, the pairing page will be hidden automatically.
For more detailed instructions and troubleshooting, you can refer to the user guide provided with the FitPolo Fitness tracker. If you encounter any issues, you can also reach out to the app's support team by clicking on the left menu of the app, selecting "About," and then choosing "Feedback." The engineers will assist you with your feedback in a timely manner.
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