User Manual Q&AAnswer
Feb 21, 2024 - 01:10 AM
If you are having trouble pairing your Soundcore Life Q20+ headphones with your Bluetooth device, there are a few things you can check:
1. Make sure your Bluetooth device supports the A2DP, AVRCP, and HFP profiles. These profiles are necessary for the headphones to connect and function properly.
2. Ensure that your headphones and Bluetooth device are within the effective range of each other, which is approximately 10 meters or 33 feet. If they are too far apart, the connection may not be established.
3. Before trying to connect to another device, make sure your headphones are powered on and already connected to a previously paired device. You can do this by selecting "Soundcore Life Q20+" on your Bluetooth device's list of connected devices.
4. Double-check that you have selected "Soundcore Life Q20+" on your Bluetooth device's list of available devices before attempting to connect to it.
5. If you are using a laptop, refer to your laptop's manual to ensure it has been set up correctly for wireless audio devices.
6. Try turning off both your headphones and Bluetooth device, then turning them back on. You can also try rebooting them or moving them closer together (within 1 meter) to establish a stronger connection.
If you have followed these steps and are still experiencing issues, you may need to contact Soundcore customer support for further assistance.
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