Answer
Feb 17, 2024 - 10:57 AM
To pair the Touch Two C5 earbuds with your phone, please follow these steps:
1. Make sure the earbuds are charged and turned on. If the battery is low, charge the earbuds using the included charging cable.
2. On your phone, go to the Bluetooth settings and make sure Bluetooth is turned on.
3. Place the earbuds back into the charging case and then take them out again to activate them.
4. The earbuds should automatically enter pairing mode and you should hear a tone indicating they are ready to pair.
5. In your phone's Bluetooth settings, search for "Touch Two C5" and select it to pair.
6. Once the earbuds are successfully paired, you should hear a tone confirming the connection.
If the earbuds are not showing up in your phone's Bluetooth settings, try the following troubleshooting steps:
1. Ensure that the earbuds are fully charged and turned on.
2. Restart your phone and try the pairing process again.
3. If you have previously paired the earbuds with another device, make sure to disconnect them from that device before attempting to pair with your phone.
4. If possible, try pairing the earbuds with a different phone or device to see if the issue is specific to your phone.
5. If none of the above steps work, refer to the troubleshooting section in the user manual for further assistance or contact the customer service hotline provided in the manual.
Please note that the above instructions are based on the information provided in the Touch Two C5 User Manual. For more detailed instructions and troubleshooting tips, please refer to the manual that came with your earbuds.
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