User Manual Q&AAnswer
Jan 26, 2024 - 02:31 AM
The FF error code on your GE refrigerator indicates that the freezer temperature has been above normal for more than 2 hours. This could be caused by various factors, such as improper door closure or damaged door gaskets. To troubleshoot and resolve this issue, follow these steps:
1. Check that the refrigerator and freezer doors are closed properly. Make sure there are no obstructions preventing the doors from sealing tightly.
2. Inspect the door gaskets for any signs of damage or wear. If the gaskets are damaged, they should be replaced to ensure a proper seal.
3. Press the System Check button on the dispenser control panel to clear the error code and check for any other system failures.
4. If the PF code appears after clearing the FF code, it indicates a power failure. Keep the refrigerator and freezer doors closed as much as possible to allow the interior temperatures to recover.
If the issue persists or the error code reappears, it is recommended to consult the GE refrigerator's user manual or contact GE Appliances customer support for further assistance.
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