User Manual Q&AAnswer
Jan 21, 2024 - 06:39 AM
If you are having trouble connecting your Noise Cancelling Headphones 700 to your mobile device using Bluetooth, there are a few troubleshooting steps you can try:
1. Make sure the Bluetooth feature is enabled on your mobile device. Check the settings menu on your device to ensure Bluetooth is turned on.
2. Delete the headphones from the Bluetooth list on your device and try connecting again. To do this, go to the Bluetooth settings on your device, find the headphones in the list of paired devices, and select "Forget" or "Remove".
3. Restart your mobile device and the headphones. Power off both devices, wait a few seconds, and then power them back on.
4. Move your mobile device closer to the headphones. Bluetooth connections can be affected by distance and obstructions. Try moving your device closer to the headphones and away from any potential interference.
5. Check for software updates for both your mobile device and the headphones. Download and install any available updates to ensure compatibility.
If you have tried these troubleshooting steps and are still unable to connect your Noise Cancelling Headphones 700 to your mobile device using Bluetooth, it is recommended to contact Bose customer service for further assistance. You can reach them by visiting the Bose website and navigating to the support section.
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