User Manual Q&AAnswer
Jan 05, 2024 - 04:51 AM
If your TOZO NC9 earbuds are not powering on, there could be a few possible reasons. Here are some troubleshooting steps you can try:
1. Make sure the earbuds are fully charged: Charge the earbuds for at least 2 hours to ensure they have enough power.
2. Check the battery connection: Ensure that the batteries are inserted correctly in the earbuds. If they are not inserted properly, the earbuds may not power on. Refer to the user manual for instructions on how to insert the batteries correctly.
3. Reset the earbuds: If the earbuds are still not powering on, you can try resetting them. Follow the reset instructions provided in the user manual. This usually involves deleting all TOZO-NC9 records on your phone, turning off Bluetooth, and then holding the buttons on both earbuds to reset them.
4. Contact customer support: If none of the above steps work, it is recommended to contact TOZO customer support for further assistance. They will be able to provide you with specific troubleshooting steps or arrange for a replacement if necessary.
Please note that the above answer is based on the information provided in the TOZO NC9 Earbuds User Manual. For more detailed instructions and troubleshooting steps, refer to the manual or contact TOZO customer support.
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