User Manual Q&AAnswer
Jan 03, 2024 - 12:37 AM
There could be a few reasons why your Vizio 2.0 sound bar is not working. Here are some troubleshooting steps you can try:
1. Check the audio source: Make sure the sound bar is set to the correct audio input. You can press the INPUT button on the sound bar or the remote to switch between audio sources.
2. Adjust TV audio settings: If you are using the Digital Optical or Coaxial Audio inputs, make sure your TV's audio settings are set to PCM. Refer to your TV's user manual for instructions on how to change the audio settings.
3. Pair the sound bar again: If you are using Bluetooth to connect the sound bar to your TV, try pairing them again. Press and hold the Bluetooth button on the sound bar for 5 seconds, then select the Bluetooth button on the remote.
4. Restart the sound bar: Sometimes a simple restart can resolve issues. Try unplugging the sound bar from the power source, waiting for a few seconds, and then plugging it back in.
5. Check for damaged cables: Ensure that all cables are securely connected and not damaged. If any cables are frayed or broken, try replacing them.
If none of these steps resolve the issue, it is recommended to reach out to Vizio Customer Service for further assistance. They can provide additional troubleshooting steps or arrange for a repair or replacement if necessary.
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