User Manual Q&AAnswer
Nov 27, 2023 - 11:38 PM
There can be a number of reasons why your WiFi connection is slowing down or stopping when you connect your Bluetooth headphones with your phone. Here are some possible causes:
- Interference: Bluetooth and WiFi operate on similar frequencies, and the use of Bluetooth devices can cause interference with the WiFi signal. This can happen especially if you have an older device that does not support the latest Bluetooth standards such as Bluetooth 5.0
- Overcrowding: If there are many other Bluetooth devices and WiFi networks in the area, it can cause overcrowding on the wireless spectrum, which can lead to slowdowns and disconnections.
- Hardware limitation: Some phones or headphones may not have enough power to handle both WiFi and Bluetooth connections simultaneously, which can cause slowdowns or disconnections.
- Software issues: Sometimes, there could be a software bug or compatibility issue causing the problem. Updating the firmware of your phone and/or headphones to the latest version may help.
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