User Manual Q&A
Answer
Nov 25, 2023 - 05:59 PM
Bluetooth disconnections can be frustrating, especially when you rely on your headphones for calls. There are several factors that could cause your JBL Tune 710BT headphones to disconnect unexpectedly:
- Distance and Obstructions: Bluetooth has a limited range. If you move too far from your connected device, or if there are walls or other obstructions between your headphones and the device, it may cause intermittent disconnections.
- Interference: Other wireless devices, Wi-Fi routers, and even microwave ovens can interfere with Bluetooth connections. Try to minimize the number of active wireless devices in the vicinity of your headphones and phone.
- Low Battery: If the battery level of your headphones is low, it can result in a weaker connection and potential disconnections. Make sure your headphones are adequately charged.
- Software Glitches: Sometimes temporary software issues can cause Bluetooth instability. Restarting both your headphones and your iPhone can often resolve these glitches.
- Firmware Updates: Ensure that your headphones have the latest firmware installed, as updates can improve performance and fix connectivity issues.
To prevent these disconnections, try the following steps:
- Keep your headphones and iPhone within close proximity without major obstructions.
- Avoid using your headphones in areas with high wireless traffic.
- Regularly charge your headphones to maintain a strong connection.
- Restart your devices to resolve any temporary connectivity issues.
- Check for and install any firmware updates for your headphones.
If the problem persists, consider resetting your headphones to their factory settings or reaching out to JBL customer support for further assistance.
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